At Rancho Santana, we want your experience with us, from browsing our website to booking your stay to enjoying our activities, to be transparent and worry-free. Below you’ll find our current terms and conditions, updated June 30, 2026.
Website Terms & Conditions
These terms govern your use of ranchosantana.com, including how you may use our content, your responsibilities as a visitor, and how we handle any disputes. They apply to anyone browsing our site, whether or not you make a booking.
View Website Terms & Conditions
Booking Terms & Conditions
These terms apply once you make a reservation with us, covering everything from cancellation and modification policies to check-in details, rates, payment, and your responsibilities as a guest during your stay.
View Booking Terms & Conditions
Activity Waiver
For guests participating in recreational activities during their stay, from surfing and horseback riding to hiking and ziplining, this waiver outlines the inherent risks involved and the responsibilities of all participants.